Phone and Email Scheduling
Every journey begins with one single step. I invite you to contact me directly at (408) 872-9475 or veronicafostermft@gmail.com to schedule a session. If you do not reach me immediately, leave a message on my confidential voicemail, including your name and phone number. I will call you back within 24 hours. If you leave a message on the weekend or a holiday, I will contact you the next business day. It is recommended that you schedule a 90-minute session for your initial consultation. Families usually prefer 90-minute sessions so each member has enough time to contribute to the session.
Availability
After listening to the needs of many, I’ve intentionally expanded my office hours to accommodate those who need early morning times. Due to the high demand for later afternoon and evening hours, it is recommended that you schedule weeks ahead of time to ensure you get the days and times that work for you.
Free Phone Consultation
It’s important to me that you find a therapist who is a good fit for your needs. That’s why I offer a free 15-minute phone consultation to discuss what you’re looking for in a therapist, what challenges you’d like to address in therapy, how we might work together and to answer any questions you might have. This initial conversation will give me an idea if we’re a good fit and if you can benefit from working with me. If not, I’ll help you find a therapist who better suits your needs.
Making the choice to begin therapy is an act of loving kindness towards yourself. My role is to provide you guidance and support around that courageous choice.
The Santa Cruz Wellness Center
I provide a safe space here at the Santa Cruz Wellness Center for healing and self-exploration and I build honest relationships with those who sit with me. I assist those who desire to build a better life and who wish to cultivate healthier and happier relationships. Every journey begins with a single step, this is step one in making the changes you desire in your life. Give me a call or send me an email and lets begin this journey.
Office Policies
Session Payment
It is the client’s responsibility to provide payment at the time of service. I accept cash, checks and online payments. You can request to receive a receipt for your personal and/or insurance needs. If a special payment arrangement is needed, please discuss this with me at the beginning of your session.
Cancellation and Rescheduling
If you need to cancel or reschedule a session, please let me know as soon as possible, as that session slot could be utilized by another client. Please note that 24-hour advance cancellation or rescheduling of appointments is required in order to avoid being billed for the session. If you cancel or reschedule an appointment within the 24-hour time frame, or no-show for an appointment, you will be charged your full session fee.
Emergencies
I understand that emergencies arise. Since I’m an independent psychotherapist in private practice, I’m not able to provide emergency coverage for clients on an “ on call ” basis. If an urgent mental health issue emerges, I recommend that you call California Youth Crisis Line (1-800-843-5200), which is staffed 24 hours per day every day of the week or text HOME to 741741 to connect with a Crisis Counselor for Free 24/7 access at your fingertips. If you are experiencing a life threatening emergency, please call 911 or go to your local emergency hospital.
Fees
Pricing varies depending on individual, couples and family therapy, and length of the session. Please contact me at (408) 872-9475 for a pricing request.
Insurance
I do not accept insurance for direct payment. I am not currently listed as a mental health provider on provider lists or panels, however, my services are covered under many current insurance plans. I am happy to provide you with receipts (super bill) which may be used to request reimbursement, utilizing your out-of-network benefits, from your insurance company. Please check with your insurance company to determine your out-of-network benefits.
Good Faith Estimate Notice
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
