Phone and Email Scheduling
Every journey begins with one single step. I invite you to contact me directly at (408) 872-9475 or firstname.lastname@example.org to schedule a session. If you do not reach me immediately, leave a message on my confidential voicemail, including your name and phone number. I will call you back within 24 hours. If you leave a message on the weekend or a holiday, I will contact you the next business day. It is recommended that you schedule a 90-minute session for your initial consultation. Families usually prefer 90-minute sessions so each member has enough time to contribute to the session.
After listening to the needs of many, I’ve intentionally expanded my office hours to accommodate those who need early morning times. Due to the high demand for later afternoon and evening hours, it is recommended that you schedule weeks ahead of time to ensure you get the days and times that work for you.
Free Phone Consultation
It’s important to me that you find a therapist who is a good fit for your needs. That’s why I offer a free 15-minute phone consultation to discuss what you’re looking for in a therapist, what challenges you’d like to address in therapy, how we might work together and to answer any questions you might have. This initial conversation will give me an idea if we’re a good fit and if you can benefit from working with me. If not, I’ll help you find a therapist who better suits your needs.
Making the choice to begin therapy is an act of loving kindness towards yourself. My role is to provide you guidance and support around that courageous choice.
It is the client’s responsibility to provide payment at the time of service. I accept cash, checks and online payments. You can request to receive a receipt for your personal and/or insurance needs. If a special payment arrangement is needed, please discuss this with me at the beginning of your session.
Cancellation and Rescheduling
If you need to cancel or reschedule a session, please let me know as soon as possible, as that session slot could be utilized by another client. Please note that 24-hour advance cancellation or rescheduling of appointments is required in order to avoid being billed for the session. If you cancel or reschedule an appointment within the 24-hour time frame, or no-show for an appointment, you will be charged your full session fee.
I understand that emergencies arise. Since I’m an independent psychotherapist in private practice, I’m not able to provide emergency coverage for clients on an “ on call ” basis. If an urgent mental health issue emerges, I recommend that you call California Youth Crisis Line (1-800-843-5200), which is staffed 24 hours per day every day of the week or text HOME to 741741 to connect with a Crisis Counselor for Free 24/7 access at your fingertips. If you are experiencing a life threatening emergency, please call 911 or go to your local emergency hospital.